Frequently Asked Questions

How much is the DVD?

The DVD costs £16.99 (VAT included). If you wish to pay for the DVD in a different currency, the price (converted at merchant’s current exchange rate) will appear at the checkout. At present, the DVD will cost approximately €25.00 or $32.00. If you live outside the EU check with your local customs office as you may have to pay import duty or other taxes. Due to the complex and changing nature of this area, we are unfortunately unable to help you with this.

How much is the delivery for the DVD?

Postage within the UK is £2.99. Delivery to Europe and the rest of the world is £3.99.

Will it work outside of the UK?

The DVD is Region 0 and encoded in PAL. Region 0 DVDs should work worldwide (there are no artificial limitations on the countries in which it can be played, unlike many major film releases). However, not all DVD players and televisions can display videos in PAL format. Some countries (principally the US, Canada and Japan, full list here) use the alternate NTSC standard. In this case, you will need to have a DVD player that can convert from PAL to NTSC or a DVD player and TV that are compatible with PAL. Alternately, the DVD should play fine on your computer, wherever you are in the world.

So what’s this about a ‘cooling off period’?

You also have a 7 day cooling off period, starting from day after you receive the DVD, during which the DVD can be returned to us for a full refund providing it is unopened and in the condition it was sent to you. However, in this circumstance, your postage and packing will not be refunded.

My DVD doesn’t work!

If you have received a faulty DVD, we will replace the DVD or refund your money (at your discretion) including the postage cost you incurred sending it back to us (please enclose a valid postal receipt for refund of postage costs). Our full refund policy can be found in our terms and conditions.

What equipment do I need to use the DVD?

To paraphrase the Beatles, “All you need is a pole!”

Do I really, really need a pole for the exercises?

To complete the exercises shown on the DVD you will need a pole. If you are unsure about whether Pole Exercise is for you, please have a look around the website or browse elsewhere on the internet. You could also buy the DVD to see exactly how the exercises are taught. However, there really is no substitute for trying it out for yourself. Have a go on a friend’s pole, or otherwise many schools offer taster sessions for a reasonable fee (though these may be more biased towards pole dancing than Pole Exercise). If you have any questions, please let us know and we’ll do our best to help you out.

I’m stuck on an exercise on the DVD. What should I do?

First take a break! People often find that coming back to an exercise after a rest, they are able to ‘click’ to what they are doing wrong. Secondly try to place a mirror close to you so you can see your body. This will help you find any problems with your body position. If it’s still not working for you, have a look on the website – quickly check the getting started section and elsewhere – or get in touch and ask us a question.

Can I target certain ‘problem areas’ in my workout?

Pole Exercise is a fun and addictive full body workout, but you can make the workout as strenuous or easy as you like through the exercises you choose. Although pole exercise works best on the whole body, it is possible to target specific areas, such as the stomach or arms through individual exercises.

I have a medical condition. Can I still do Pole Exercise?

As with any new physical activity, it’s worth checking with your doctor before you start any exercises on the DVD. No previous experience is needed so any fitness level can begin to train using the DVD.

How high does my ceiling need to be to put up a pole?

A typical modern living room or bedroom ceiling is high enough to complete all of the exercises on the DVD. That said, if you do have a choice, a higher ceiling will give you more scope to perform some of the more advanced moves and climbs.

How big does my room need to be to put up a pole?

Stand in the middle of the room on the spot where you want to put up your pole. With one leg fully extended, turn round in a full circle. If you don’t bump into anything, there is room to put up a pole. (Some very enthusiastic spins may require a little more room.)

How experienced are the instructors?

Lucy, Alex and Libby have been teaching Pole Exercise for 3 years. Lucy has been involved with Pole Exercise for six years, Alex and Libby both three years. All three instructors have strong fitness backgrounds in other areas – including aerobics, scuba diving and skydiving – which helped them develop the Pole Exercise syllabus.

Is Pole Exercise safe?

Every form of exercise involves an element of risk. Be prudent with the decisions you make. Start slowly and work up. Take care with every exercise, and work at your own needs and pace. For inverts, use a spotter. Consider using a safety mat. Always check with your doctor before starting any new forms of exercise.

Isn’t pole dancing all about sex?

Pole dancing is no longer about sex and seedy clubs. In modern times, many women attend pole dancing schools to learn a liberating dance and form of exercise. Pole Exercise has gone one step further, using both male and female instructors, enables the sexual connotations to be removed from the environment. It is down to the individual what they choose to bring to the experience – there is no bum wiggling in the DVD – just impressive moves that can be incorporated into any performance, show or home workout!

I’m a professional pole dancer – will this DVD help me?

This DVD does not teach dancing or stripping. However, if you wish to learn impressive moves on the pole, then this DVD will teach you step-by-step how to perform them.